In today’s modern world, social media is an everyday activity, and Instagram is a giant in this field with billions of users posting pictures and videos of their daily activities. While strolling through your feed, have you given a thought about the significance of hearts? They are much more than digits; they indicate measurable participation, acceptance, endorsement, and reach. Likes…

Online shoppers don’t mess around—they want answers fast, tailored, and right where they’re scrolling. Social media’s turned into a customer service battleground, with platforms like X, Instagram, and Facebook buzzing with questions and gripes. Old-school support can’t keep up with the pace, so brands are tapping AI contact centers to stay sharp, deliver personal vibes, and handle the…